Case/Care Management

Virginia Premier is committed to supporting providers by offering an intensive case/care management program that is designed to help coordinate services across the continuum of care. Case/Care Managers also intervene when patients demonstrate non-adherence to the treatment plan. Circumstances that may warrant a referral to the case/care management team include: 

  • Presence of progressive, chronic, or life threatening illness
  • Need for inpatient or outpatient rehabilitation
  • Terminal illness
  • High risk pregnancies
  • Acute/traumatic injury, or an acute exacerbation of a chronic illness
  • Complex medical and behavioral health needs
  • Complex social factors
  • Children with Special Health Care Needs
  • Multiple hospitalizations or emergency room visits

How can my patient join?

  • Virginia Premier members can join by calling 800-727-7536
  • Providers can also fill out our care management request form in the Medical Management section of our Provider Forms Library.