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Recent News
Virginia Premier Continues Commitment to Quality and Member Satisfaction
Victims of Hurricane Michael Granted Special Election Period
Notice From DMAS
Virginia Premier Continues Commitment to Quality and Member Satisfaction
During the 2018 Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey Virginia Premier identified two areas of opportunity specifically noted in the National Committee for Quality Assurance’s (NCQA) Customer Service Composite Measure related to communication and respect.
The Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey is a set of questions used to discover how members feel about their health care. It allows health plans, providers, and accrediting agencies to know how we’re doing, and how providers are meeting health care needs.
