Empowering your health coverage
Explore insurance coverage options that will meet your unique healthcare needs and eligibility requirements.
As part of your Virginia Premier plan, you have tools and information to help take charge of your health.
Virginia Premier Continues Commitment to Quality and Member Satisfaction
During the 2018 Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey Virginia Premier identified two areas of opportunity specifically noted in the National Committee for Quality Assurance’s (NCQA) Customer Service Composite Measure related to communication and respect.
The Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey is a set of questions used to discover how members feel about their health care. It allows health plans, providers, and accrediting agencies to know how we’re doing, and how providers are meeting health care needs.