Behavioral Health Services

Access these provider resources to learn more about Virginia Premier’s behavioral health services: 

ARTS and Community Mental Health Services

To find out more about Addiction and Recovery Treatment Services (ARTS) and Community Mental Health Services (CMHS), please
visit the ARTS/CMHS provider page.

Trauma-Informed Care

Virginia Premier expects all services be provided to members through a trauma-informed care treatment modality. It is important to be aware of the potential impact trauma can have on those we serve, to offer trauma specific services when needed, and to be mindful of trauma-informed interventions.

Providers should follow these core principles of a trauma-informed approach to care: 

  1. Patient empowerment: Using individuals’ strengths to empower them in the development of their treatment
  2. Choice: Informing patients about treatment options so they can choose the options they prefer
  3. Collaboration: Maximizing collaboration among health care staff, patients and their families in organizational and treatment planning
  4. Safety: Developing health care settings and activities that ensure patients’ physical and emotional safety
  5. Trustworthiness: Creating clear expectations with patients about what proposed treatments entail, who will provide services, and how care will be provided

Childhood trauma, if not recognized or left untreated, can result in significant behavioral, physical (medical) or substance abuse problems. Recognizing trauma can be a key factor in prevention. Learn more about adverse childhood experiences (ACEs) and how to address them.


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I certify I am a health care provider, an employee of a health care provider, a business associate of a health care provider, or an employee of a business associate, and the purpose of my access to any Virginia Premier System is related to the provision or payment of health care services.

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I agree to keep confidential all information related to Virginia Premier System business, including, but not limited to, quality and risk management activities as well as other confidential or personal information concerning the medical, personal, or business affairs of Virginia Premier System and its members.

I agree to notify Virginia Premier System immediately in the event that my network access has been compromised in any way and in the event of unauthorized use or disclosure of any information obtained from the Virginia Premier System network.

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Please call Technical Support for help with Virginia Premier’s Provider Portal at 1-877-814-9909 or email 

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If you have questions or need help please, contact our Provider Services department at or by calling 804-968-1529.