Medicare Member Portal

Secure Login









Forgot Password
Forgot Username

If you forgot your username or need help with your password, call 1-877-814-9909 or email connect@healthtrio.com.

Attention Medicare members

Access pharmacy resources and information on home delivery of your prescribed medications at the link below.
Pharmacy Tools

To register, enter your eight-digit Plan ID number starting with 11.
Plan ID number example: 11234567

Each of our members has access to a personalized, secure account. Once you register for an account, you can:

  • Take a Health Risk Assessment
  • Communicate with a Health Educator
  • Search health topics
  • Use the Health Tracker tools
  • Reference a health library

New Users

Register for an account

Still need help?

If you have questions or need help, please contact Virginia Premier.

Stay informed about coronavirus (COVID-19)

We're committed to helping you stay healthy.

Stay Informed

Insurance Options

Member Resources

Tools for Providers

Virginia Premier

Virginia Premier Powered by VCU Health
Facebook-f Twitter Instagram Linkedin-in

Terms of Use | Privacy Policy | Non-Discrimination Notice | Compliance | Accessibility | Sitemap | Accreditations | HIPAA | Machine-Readable Data

© 2022 Virginia Premier. All rights reserved.

H9877_0919-MS19-700016_2022 CMS ACCEPTED 01/30/2022

Page last updated:

Please Read

You are leaving the Virginia Premier Medicare Advantage product website and going to a non-Medicare Advantage product website.
Continue
Cancel

Resources

By logging in to this portal, I affirm that I have read, understand and agree to abide by the following terms and conditions: 

I certify I am a health care provider, an employee of a health care provider, a business associate of a health care provider, or an employee of a business associate, and the purpose of my access to any Virginia Premier System is related to the provision or payment of health care services.

With respect to all information viewed or obtained from this site, I agree to comply with all applicable federal and state laws regarding the confidentiality and integrity of health and medical records. This includes full compliance with the Health Insurance Portability and Accountability Act of 1996 (‘HIPAA’), the HITECH Act, and the Virginia Health Records Privacy Act, and applicable regulations to these laws.

I agree to keep confidential all information related to Virginia Premier System business, including, but not limited to, quality and risk management activities as well as other confidential or personal information concerning the medical, personal, or business affairs of Virginia Premier System and its members.

I agree to notify Virginia Premier System immediately in the event that my network access has been compromised in any way and in the event of unauthorized use or disclosure of any information obtained from the Virginia Premier System network.

Need to register for a new account? Click here.

In order to register for an account, if you would like access to all group NPIs/APIs under a single Tax ID, please enter your Tax ID only. If you would like access to a specific group NPI/API instead, please enter it in the field provided. 

For expedited registration, please provide a Claim number and the Total Billed Charges on the claim when creating your account.

You will receive an email within 3-5 business days with your username and temporary password.

Please call Technical Support for help with Virginia Premier’s Provider Portal at 1-877-814-9909 or email connect@healthtrio.com. 

Virginia Premier is offering EFT services through PaySpan.

Please click here to sign-up

If you have questions or need help please, contact our Provider Services department at vphpnetdev@virginiapremier.com or by calling 804-968-1529.

Need help? Search here.

Suggested Searches

How do I enroll in a plan for myself or my family?
How do I access the member portal?
How do I find an in network doctor or hospital?
How do I contact Virginia Premier?
What is health insurance and why is it important?