Medicare Care Management Programs

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We're committed to helping you stay healthy.

Managing a chronic condition can be difficult. Virginia Premier is committed to helping you take control of your health and we’re available at 1-877-739-1370 (TTY: 711) to answer your questions. Our Chronic Condition Care Management programs will help you better understand your conditions and health concerns.

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We can help you manage the following conditions: 

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A nurse will talk with you about:

  • How the diseases could affect you
  • How the treatments could affect you
  • Your overall health
  • Your feelings about the diseases
  • Your feelings about the treatments
  • Any medications you are taking
  • The importance of seeing your doctor
  • The importance of nutrition, blood pressure control, diabetes control, and weight management
  • Any other support services you may need

Preventative Care and Wellness

Preventative health and wellness start with education. Learn how to find health problems BEFORE their symptoms find you.

Stay healthy, live longer by learning about your health. Search for information on topics like falls, bladder control, arthritis, Alzheimer’s, colonoscopy screenings and more through your Medicare Member Portal.

What is the Medicare Member portal?

The Medicare portal is free to you as a member of Virginia Premier Medicare. At your Member Medicare portal, take a health assessment just to see how you are doing. And don’t forget the health library is also included.

We also provide information and support to help you live a healthy lifestyle, including:

  • Exercising
  • Planning meals
  • Quitting smoking
  • Maintaining a healthy weight


By logging in to this portal, I affirm that I have read, understand and agree to abide by the following terms and conditions: 

I certify I am a health care provider, an employee of a health care provider, a business associate of a health care provider, or an employee of a business associate, and the purpose of my access to any Virginia Premier System is related to the provision or payment of health care services.

With respect to all information viewed or obtained from this site, I agree to comply with all applicable federal and state laws regarding the confidentiality and integrity of health and medical records. This includes full compliance with the Health Insurance Portability and Accountability Act of 1996 (‘HIPAA’), the HITECH Act, and the Virginia Health Records Privacy Act, and applicable regulations to these laws.

I agree to keep confidential all information related to Virginia Premier System business, including, but not limited to, quality and risk management activities as well as other confidential or personal information concerning the medical, personal, or business affairs of Virginia Premier System and its members.

I agree to notify Virginia Premier System immediately in the event that my network access has been compromised in any way and in the event of unauthorized use or disclosure of any information obtained from the Virginia Premier System network.

Need to register for a new account? Click here.

In order to register for an account, if you would like access to all group NPIs/APIs under a single Tax ID, please enter your Tax ID only. If you would like access to a specific group NPI/API instead, please enter it in the field provided. 

For expedited registration, please provide a Claim number and the Total Billed Charges on the claim when creating your account.

You will receive an email within 3-5 business days with your username and temporary password.

Please call Technical Support for help with Virginia Premier’s Provider Portal at 1-877-814-9909 or email 

Virginia Premier is offering EFT services through PaySpan.

Please click here to sign-up

If you have questions or need help please, contact our Provider Services department at or by calling 804-968-1529.