Medicaid Member Portal - Virginia Premier

Medicaid Member Portal

Stay informed about coronavirus (COVID-19)

We're committed to helping you stay healthy.

   Medicaid Customers

Can’t access your member portal account?
You may no longer be assigned to Virginia Premier.

Call 1-800-643-2273 to switch back to Virginia Premier.

Each of our members has access to a personalized, secure account. Once you register for an account, you can:

  • Take a Health Risk Assessment
  • Communicate with a Health Educator
  • Search health topics
  • Use the Health Tracker tools
  • Reference a health library 

We Value Your Opinion

We want your feedback on how best to help you meet your health care needs. That’s why you’re invited to join our Member Advisory Committee (MAC) meetings. MAC meetings are our chance to learn more about you, what you need and how we can help you become and stay healthy. We want to hear what you have to say and to help get your questions answered.


Friday, September 17, 2021
11 am – 1:00 pm

Virginia Premier Baby Shower

Healthy Heartbeats members are invited to attend the Virginia Premier Virtual Baby Shower on September 28 from 12:00 pm to 2:00 pm online. View details and register.

Secure Login

Terms and Conditions
Use of this system is restricted to authorized users of Virginia Premier Health Plan and its affiliates, parent and subsidiaries (collectively “VPHP”), and for authorized purposes only. Users have no privacy or property rights with respect to their usage of the system. All emails, software, data transactions, files and other electronic communications and documents may be reviewed, deleted, monitored or used by VPHP without notice to or permission of the user. Programs, data, images/photographs and information contained herein are the sole property of VPHP and must be treated as strictly confidential. Unauthorized use is prohibited, and violators may be subject to disciplinary actions including but not limited to loss of employment, suspension, and civil and criminal prosecution.

Forgot Password
Forgot Username

New Users
Need to register for a new account? Click here.

Change or Reset Password
If you forgot your password, call 1-877-814-9909 or email

Still need help?
If you have questions or need help, please contact Virginia Premier.