Medicaid Customers

Can’t access your member portal account?
You may no longer be assigned to Virginia Premier.

Call 1-800-643-2273 to switch back to Virginia Premier.

Each of our members has access to a personalized, secure account. Once you register for an account, you can:

  • Take a Health Risk Assessment
  • Communicate with a Health Educator
  • Search health topics
  • Use the Health Tracker tools
  • Reference a health library

Secure Login

Forgot Password
Forgot Username

New Users

Need to register for a new account? Click here.

Change or Reset Password

If you forgot your password, call 1-877-814-9909 or email

Still need help?

If you have questions or need help, please contact Virginia Premier.

Making care right, every day

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doctor with stethoscope talking to a patient