Medicaid Member Portal

Stay informed about coronavirus (COVID-19)

We're committed to helping you stay healthy.

   Medicaid Customers

Can’t access your member portal account?
You may no longer be assigned to Virginia Premier.

Call 1-800-643-2273 to switch back to Virginia Premier.

Each of our members has access to a personalized, secure account. Once you register for an account, you can:

  • Take a Health Risk Assessment
  • Communicate with a Health Educator
  • Search health topics
  • Use the Health Tracker tools
  • Reference a health library

Join the Member Advisory Committee Meeting on April 16

Virginia Premier Elite Individual and Virginia Premier Elite Family members are invited to the Member Advisory Committee meeting on Friday, April 16 from 11 am to 12:00 pm held over the phone. We welcome your questions and feedback.

How to Join

  • Call toll-free: 1-877-466-2185
  • Enter Access Code: 670429
  • Press #

Secure Login

Terms and Conditions
Use of this system is restricted to authorized users of Virginia Premier Health Plan and its affiliates, parent and subsidiaries (collectively “VPHP”), and for authorized purposes only. Users have no privacy or property rights with respect to their usage of the system. All emails, software, data transactions, files and other electronic communications and documents may be reviewed, deleted, monitored or used by VPHP without notice to or permission of the user. Programs, data, images/photographs and information contained herein are the sole property of VPHP and must be treated as strictly confidential. Unauthorized use is prohibited, and violators may be subject to disciplinary actions including but not limited to loss of employment, suspension, and civil and criminal prosecution.

Forgot Password
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New Users
Need to register for a new account? Click here.

Change or Reset Password
If you forgot your password, call 1-877-814-9909 or email

Still need help?
If you have questions or need help, please contact Virginia Premier.