Medicaid Member Portal

Secure Login

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If you forgot your username or need help with your password, call 1-877-814-9909 or email

Each of our members has access to a personalized, secure account. Once you register for an account, you can:

  • Take a Health Risk Assessment
  • Communicate with a Health Educator
  • Search health topics
  • Use the Health Tracker tools
  • Reference a health library

New Users

Still need help?

If you have questions or need help, please contact Virginia Premier.

We Value Your Opinion

We want your feedback on how best to help you meet your health care needs. That’s why you’re invited to join our Member Advisory Committee (MAC) meetings. MAC meetings are our chance to learn more about you, what you need and how we can help you become and stay healthy. We want to hear what you have to say and to help get your questions answered.

Join the next MLTSS online MAC meeting on Friday, November 18 from 11 am – 12:30 pm.

Virginia Premier Baby Shower

Healthy Heartbeats members are invited to attend the Virginia Premier Virtual Baby Shower on Tuesday, September 27 from 12:00 pm to 2:00 pm online. View details and register.

Stay informed about coronavirus (COVID-19)

We're committed to helping you stay healthy.