Healthy Heartbeats

virginia premier healthy heartbeats logo

Virginia Premier’s Healthy Heartbeats Program helps you at each stage of your pregnancy and postpartum. The program’s outreach team provides supportive care for you and your baby while you’re pregnant, and after your baby is born.

Member Rewards and Benefits

Enrolling in Healthy Heartbeats will connect you to benefits like free breast pumps and educational text messages. You’ll also earn points, which then earn you rewards.

Just for going to your OB appointments, attending classes, or participating in one of our Healthy Heartbeats baby showers, you can earn points and get rewarded with:

  • Gift certificates
  • Baby products
  • A postpartum care package

Member Testimonial

Take a look at our latest member testimonial:

Healthy Heartbeats™ Program Surpasses Virginia Premier Member Needs

Nurse Advice Line

If your doctor’s office is closed, call our Nurse Advice Line at 1-800-256-1982 (TTY: 711), 24 hours a day, 7 days a week.

Sign up today

There are two ways to enroll in Virginia Premier’s Healthy Heartbeats Program.

Call 800-727-7536 and ask about enrolling in our Healthy Heartbeats Program.

Women of Color
Prenatal Support

Your health and that of your child, during pregnancy and postpartum, deserve a health plan that wants to be there with support and information. Virginia Premier offers pregnant women of color a program that focuses on them and their child.

  • You receive caring and helpful services throughout your pregnancy from our case management and Healthy Heartbeats outreach teams.
  • You are your best advocate and we help prepare you with prenatal and postpartum education to know:
    • What services your doctor should provide during your prenatal and postpartum visits.
    • What questions to ask your doctor during your prenatal visits about what to expect and when.
  • You have a Healthy Heartbeats team member with you throughout postpartum to make sure you have access to care, family planning services, and resources.

Helpful resource: Birth in Color offers culturally-centered services, education, support, and classes.

We are here to help

We partner you with a Healthy Heartbeats outreach team member who will help you:

Doctor Appointments

Schedule doctor visits, both prenatal and postpartum.


Set up transportation to your visits.

Prenatal Classes

Enroll in prenatal classes and community programs.

Breastfeeding Resources

Get breastfeeding resources and support to help you nurse your baby.

Healthy Lifestyle

Learn how maternal nutrition and lifestyle influence a mother and child's health.

Healthy Baby

Understand how you can give your baby a healthy start to life.

Family Planning

Plan how and when you want to start or grow your family.


Find resources to help you raise your child.

Educational Resources

Get education and support resources for pregnancy and postpartum.

Who is on the Healthy Heartbeats Care Team?

You have your own care team, that looks at your specific needs. You’ll be paired with a Healthy Heartbeats outreach team member who will work with you. They will connect you to more support, like health educators, case managers, or community resources. 

Your care team also includes your OB/GYN doctor, midwife, and doula. Together, your team will provide you with the education, support, and care you need to help you have a healthy pregnancy and baby.


By logging in to this portal, I affirm that I have read, understand and agree to abide by the following terms and conditions: 

I certify I am a health care provider, an employee of a health care provider, a business associate of a health care provider, or an employee of a business associate, and the purpose of my access to any Virginia Premier System is related to the provision or payment of health care services.

With respect to all information viewed or obtained from this site, I agree to comply with all applicable federal and state laws regarding the confidentiality and integrity of health and medical records. This includes full compliance with the Health Insurance Portability and Accountability Act of 1996 (‘HIPAA’), the HITECH Act, and the Virginia Health Records Privacy Act, and applicable regulations to these laws.

I agree to keep confidential all information related to Virginia Premier System business, including, but not limited to, quality and risk management activities as well as other confidential or personal information concerning the medical, personal, or business affairs of Virginia Premier System and its members.

I agree to notify Virginia Premier System immediately in the event that my network access has been compromised in any way and in the event of unauthorized use or disclosure of any information obtained from the Virginia Premier System network.

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In order to register for an account, if you would like access to all group NPIs/APIs under a single Tax ID, please enter your Tax ID only. If you would like access to a specific group NPI/API instead, please enter it in the field provided. 

For expedited registration, please provide a Claim number and the Total Billed Charges on the claim when creating your account.

You will receive an email within 3-5 business days with your username and temporary password.

Please call Technical Support for help with Virginia Premier’s Provider Portal at 1-877-814-9909 or email 

Virginia Premier is offering EFT services through PaySpan.

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If you have questions or need help please, contact our Provider Services department at or by calling 804-968-1529.