We want your feedback on how best to help you meet your health care needs. That’s why you’re invited to join our Member Advisory Committee (MAC) meetings.
Laura Nyman has been a Virginia Premier member since 2014 and a patient at the Virginia Premier Neighborhood Health Center in Roanoke for four years. “It’s a really big deal for me to say I totally trust and enjoy the people who treat me at the Neighborhood Health Center,” she says.
Embracing top quality care: It’s essential to our mission here at Virginia Premier. It’s why we introduced several new health programs for our members in the past year, while improving ones they’ve already come to rely on.
In addition to top-notch medical care, Virginia Premier’s Neighborhood Health Center in Roanoke provides behavioral health services to our members in Southwest Virginia.
Preventive care services are the tests and measurements that keep you from getting an illness. Preventive care is important because it can help your doctor find – and therefore treat – an illness while it’s still in the early stages.
During the 2018 Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey Virginia Premier identified two areas of opportunity specifically noted in the National Committee for Quality Assurance’s (NCQA) Customer Service Composite Measure related to communication and respect.