Virginia Premier Continues Commitment to Quality and Member Satisfaction

During the 2018 Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey Virginia Premier identified two areas of opportunity specifically noted in the National Committee for Quality Assurance’s (NCQA) Customer Service Composite Measure related to communication and respect.

Victims of Hurricane Michael Granted Special Election Period

Medicare beneficiaries, we have good news for you. The Centers for Medicare and Medicaid Services (CMS) recently announced an extension to the Emergency and Major Disease Special Election Period (SEP) for those impacted by Hurricane Michael, and that includes the state of Virginia.

Notice From DMAS

The Department of Medical Assistance Services (DMAS)’ contract with Public Partnerships, LLC (PPL), expires on December 31, 2018. Effective January 1, 2019, Virginia Premier will contract with PPL for F/EA services.

Virginia Premiers New Commendable Accreditation Status

The National Committee for Quality Assurance awarded Virginia Premier a Commendable accreditation status for our focus on improving quality throughout the organization, especially in the areas of operational efficiencies, member satisfaction and access to care.