About Us

Our Mission

Virginia Premier’s mission is to inspire healthy living within the communities we serve with a focus on those in need. We do this through innovation, strategic partnerships and industry-leading health care. 

Our History

Founded in 1995 as a Medicaid HMO, Virginia Premier is a nonprofit managed care organization in the Commonwealth, now serving more than 280,000 members statewide. We offer Medicare insurance plans. Virginia Premier is owned by the integrated, not-for-profit health system Sentara Healthcare, based in Norfolk, VA.

Our Business

Virginia Premier provides quality health plans:

Medicare Advantage

Our Advantage Elite (HMO D-SNP) plan coordinates care for members receiving both Medicare and Medicaid.

Sentara Healthcare’s Brand Engagement department filters all media requests.

To obtain information for a news story or request an interview with a Virginia Premier executive, staff member, or health plan member, please contact us via email or media pager. Please call/text the media pager for urgent requests as it is staffed 24/7 by a member of the Sentara Brand Engagement team.

Sentara media pager: 757-671-4971

  • If calling: After the tone, enter your number followed by #.
  • If texting: Send your name, number, and respective media outlet.

Email: news@sentara.com


By logging in to this portal, I affirm that I have read, understand and agree to abide by the following terms and conditions: 

I certify I am a health care provider, an employee of a health care provider, a business associate of a health care provider, or an employee of a business associate, and the purpose of my access to any Virginia Premier System is related to the provision or payment of health care services.

With respect to all information viewed or obtained from this site, I agree to comply with all applicable federal and state laws regarding the confidentiality and integrity of health and medical records. This includes full compliance with the Health Insurance Portability and Accountability Act of 1996 (‘HIPAA’), the HITECH Act, and the Virginia Health Records Privacy Act, and applicable regulations to these laws.

I agree to keep confidential all information related to Virginia Premier System business, including, but not limited to, quality and risk management activities as well as other confidential or personal information concerning the medical, personal, or business affairs of Virginia Premier System and its members.

I agree to notify Virginia Premier System immediately in the event that my network access has been compromised in any way and in the event of unauthorized use or disclosure of any information obtained from the Virginia Premier System network.

Need to register for a new account? Click here.

In order to register for an account, if you would like access to all group NPIs/APIs under a single Tax ID, please enter your Tax ID only. If you would like access to a specific group NPI/API instead, please enter it in the field provided. 

For expedited registration, please provide a Claim number and the Total Billed Charges on the claim when creating your account.

You will receive an email within 3-5 business days with your username and temporary password.

Please call Technical Support for help with Virginia Premier’s Provider Portal at 1-877-814-9909 or email connect@healthtrio.com. 

Virginia Premier is offering EFT services through PaySpan.

Please click here to sign-up

If you have questions or need help please, contact our Provider Services department at vphpnetdev@sentara.com or by calling 804-968-1529.