Important Information Concerning Hurricane Florence

The safety and well-being of our members is of utmost importance to us at Virginia Premier. With the threat of Hurricane Florence facing much of Virginia, we want you to be prepared.

As of Tuesday afternoon, Hurricane Florence remained a Category 4 storm. A strike on the East Coast is predicted for Thursday. In addition to adversely affecting the coastal Virginia area, the storm could also bring high winds and inland rainfall flooding.

To help you prepare for a significant hurricane related event:

  • Check your prescriptions to see if you are running very low on any of them. If so, contact your filling pharmacy and request a refill. Virginia Premier will allow you to fill your maintenance drugs in preparation of the Hurricane forecast. If you do not have any refills contact your provider immediately and request a prescription to be sent to your filling pharmacy.
  • If you have a medical appointment scheduled, contact your health provider to see if appointments are being canceled or rescheduled based on the weather forecast. (Please note: If transportation scheduled by Virginia Premier needs to be cancelled due to inclement weather conditions, you will receive a call from our transportation department.)
  • Of course, our member services representatives stand ready to help answer any questions you may have or provide further assistance where possible. They can be reached at the following toll-free numbers, from 8 am through 8 pm:
    For Medicare Advantage members: 877-739-1370
    For CCC Plus members: 877-719-7358
    For Medallion Medicaid members: 800-727-7536
  • Most important, as always, in the event of an emergency, dial 911 immediately.

  • Here are some additional tips to help you weather this storm safely:
  • Stay up-to-date by listening to the news and reviewing social media. A great page to follow is the Virginia Department of Emergency Management on Facebook.
  • For those in the coastal regions, know your evacuation routes. You can check them out here.
  • Review the Hurricane Preparedness Information as this storm could affect you. Click here to access this information.
  • It is also not the wind that is the deadliest part of a hurricane, it’s the flooding. Here is information on what you need to do in case of flooding.
  • Please exercise caution and stay safe!