Renew Your Virginia Medicaid Coverage
You must renew your Virginia Medicaid coverage every year to keep your benefits. Starting in March 2023, Virginia will begin reviewing members’ health coverage to make sure they still qualify. However, you will not lose your Medicaid prior to April 30, 2023.
Your coverage may renew without you doing anything. If so you will receive a letter in the mail letting you know your health coverage will continue.
If Medicaid does not have all information needed to renew your benefits, you will get a renewal form or a checklist to complete and return by a certain date. Please make sure Virginia Premier has your updated contact information so we can reach you. Members who do not complete the renewal form or checklist will not be eligible to keep their Medicaid health coverage.
Take these steps to make sure you stay covered.
Review
Review information from the Department of Medical Assistance Services (Virginia Medicaid) that you get by mail, email, or text.
- Read carefully all official mail, email, and texts about renewals from Virginia Medicaid and Virginia Premier
- Sign up for email and text updates at public.govdelivery.com/accounts/VADMAS/subscriber/new
- Follow Cover Virginia on social media:
Respond
Respond when you get official notices from Virginia Medicaid, Social Services, Cover Virginia, and Virginia Premier.
- Make sure Virginia Premier and Cover Virginia have your most recent mailing address, phone number, and email
- Respond to official notices by the given due date
Renew
Renew your coverage by replying to the form or checklist you receive from Virginia Medicaid by the due date. Answer all questions, gather all information, and make any changes to the enclosed form.
Online
Submit the completed form or checklist and required documents online on the CommonHelp website, using the case number and client ID on your form to connect your case to your account. Choose “Renew Benefits.”
Phone
Call Cover Virginia at 1-855-242-8282 (TTY: 711) to submit your renewal information. Have the required information ready to give over the phone.
Mail the completed form or checklist and required documents to the address listed on the form or checklist by the due date. You will receive a prepaid envelope to use.
Hand Deliver
Take the completed form or checklist and required documents to your local Department of Social Services.
Questions?
If you have questions about what you need to do to keep your Medicaid coverage, need help updating your contact information, or need language assistance services or large print, call Cover Virginia at 1-855-242-8282 (TTY: 1-888-221-1590) or email us at covervirginia@dmas.virginia.gov.
Have questions about your coverage with Virginia Premier? Call 1-888-382-0611 (TTY: 711), Monday through Friday, 8:00 a.m. to 5:00 p.m.
