“Thank you for being a member of Virginia Premier. The Department of Medical Assistance Services (DMAS)’ contract with Public Partnerships, LLC (PPL), expires on December 31, 2018. Effective January 1, 2019, Virginia Premier will contract with PPL for F/EA services.
Please take note of the following:
- Providers will remain on the same payroll schedule as today.
- Attendants with unpaid timesheets from previous contract will not be affected by this transition.
- The new customer service number for any PPL related issues, starting January 1st, is 833-549-5672, option 5.
If you have any questions, please contact member services at 1-877-719-7358 and you can also use the Contact Me function on our homepage.”