We’ve put together a list of links to information that is of interest to many of our Virginia Premier CompleteCare (Medicare-Medicaid Plan) members. Check out the below pages if you are interested in learning about a specific topic. If you can’t find answers to all of your questions, please contact us. We’re here to help.
- Service Area & Enrollment – Click here to learn more about our services areas and how to renew your benefits.
- Benefits & Plan Costs – Find information about monthly premiums and cost sharing.
- Network Coverage – As a member of our plan, you must use network providers to get covered services. However, there are some exceptions when you first join our plan.
- Rights & Responsibilities – Our goal is to treat you with respect and dignity. Learn about your rights and responsibilities as a Virginia Premier member.
- Transportation – Find out how to schedule transportation to your next appointment with your doctor. Free for our Virginia Premier CompleteCare members.
- CompleteCare Connections Newsletter: Read our current CompleteCare Connections Newsletter.
- Click to View CompleteCare Archived Newsletters
- Click to View CompleteCare Archived Newsletters
- FAQs – Do you have a question about your benefits or our services? Check out our list of frequently asked questions.
- Leaving Our Plan– You can end your membership in our plan and your health coverage options after you leave the plan.
Have Questions? Let’s talk.
Call us at 1-855-338-6467, 8:00 a.m. to 8:00 p.m., Monday through Friday. For TTY/TDD services, please call 1-800-828-1120 (Text), 1-800-828-1140 (Voice). The call is free.Additional Information
Virginia Premier CompleteCare is a health plan that contracts with both Medicare and the Virginia Department of Medical Assistance Services to provide benefits of both programs to enrollees.
You can get this information for free in other languages. Call 1-855-338-6467, 8:00 a.m. to 8:00 p.m., Monday through Friday. For TTY/TDD services, please call 1-800-828-1120 (Text), 1-800-828-1140 (Voice). The call is free.
You can ask for this information in other formats, such as Braille or large print. Call 1-855-338-6467, 8:00 a.m. to 8:00 p.m., Monday through Friday. For TTY/TDD services, please call 1-800-828-1120 (Text), 1-800-828-1140 (Voice).
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