Medicaid Member Advisory Committee (MAC) Meetings

Medallion MAC Meeting

Wednesday, May 24, 11:00 a.m. – 12:30 p.m. 

Join the meeting online from a smartphone or computer. 

Member Advisory Committee (MAC) meetings are a place for you to learn more about your healthcare benefits, provide us with feedback, and ask us anything you want. 

Community Education Meetings

New dates coming soon

We’re holding community meetings so you and your neighbors can learn more about Medicare and all the choices available.

We will go over the basics, including eligibility requirements for:

  • Original Medicare (Part A and Part B)
  • Medicare Advantage plans (Part C)
  • Prescription drug coverage (Part D)
  • Dual Special Needs Plans (D-SNP)

No registration required. A licensed agent will be present at the community meetings with information and applications.

For accommodation for persons with special needs, call 1-855-460-5820 (TTY:711). April 1-September 30 | Monday-Friday | 8 a.m.-8 p.m. October 1-September 30| 7 days a week | 8 a.m.-8 p.m.

Baby Showers

Healthy Heartbeats members are invited to celebrate their baby’s arrival with Virginia Premier and other expecting moms. At the Baby Shower, you will get expert advice and helpful tips for a safe, healthy pregnancy.

Baby Shower: Statewide

Tuesday, June 20, 12:00 pm – 2:00 pm

Virtual – Join the meeting online from a smartphone or computer.

Baby Shower: Roanoke

Thursday, June 22, 12:00 pm – 2:00 pm

Virginia Premier – Roanoke Office
Multi-Purpose Conference Room (Right Side Entrance)
5060 Valley View Boulevard, NW
Roanoke, VA 24012

To register, email with your name, Medicaid ID number and phone number. Or you can contact your outreach representative at 1-833-280-1193 (TTY: 711) and request to speak with Healthy Heartbeats.


By logging in to this portal, I affirm that I have read, understand and agree to abide by the following terms and conditions: 

I certify I am a health care provider, an employee of a health care provider, a business associate of a health care provider, or an employee of a business associate, and the purpose of my access to any Virginia Premier System is related to the provision or payment of health care services.

With respect to all information viewed or obtained from this site, I agree to comply with all applicable federal and state laws regarding the confidentiality and integrity of health and medical records. This includes full compliance with the Health Insurance Portability and Accountability Act of 1996 (‘HIPAA’), the HITECH Act, and the Virginia Health Records Privacy Act, and applicable regulations to these laws.

I agree to keep confidential all information related to Virginia Premier System business, including, but not limited to, quality and risk management activities as well as other confidential or personal information concerning the medical, personal, or business affairs of Virginia Premier System and its members.

I agree to notify Virginia Premier System immediately in the event that my network access has been compromised in any way and in the event of unauthorized use or disclosure of any information obtained from the Virginia Premier System network.

Need to register for a new account? Click here.

In order to register for an account, if you would like access to all group NPIs/APIs under a single Tax ID, please enter your Tax ID only. If you would like access to a specific group NPI/API instead, please enter it in the field provided. 

For expedited registration, please provide a Claim number and the Total Billed Charges on the claim when creating your account.

You will receive an email within 3-5 business days with your username and temporary password.

Please call Technical Support for help with Virginia Premier’s Provider Portal at 1-877-814-9909 or email 

Virginia Premier is offering EFT services through PaySpan.

Please click here to sign-up

If you have questions or need help please, contact our Provider Services department at or by calling 804-968-1529.