All members currently working with a Virginia Premier case manager and have an Individualized Care Plan completed, will now be able to view the Care Plan in the member portal on the Virginia Premier website.
To access your Care Plan on the Virginia Premier website:
- Select your health plan, Medicare or Medicaid, and then click member resources
- Next, select member portal login to enter your User ID and Password
- You will then select view my Care Plan under the Premier Wellness tab
- For the final step, you will select Care Plan
This will then allow you to view the problems, goals, and interventions of the Care Plan that you are working towards.
The portal is an updated new feature which allows you to review your Care Plan, including any updates while working with your case manager to improve your health every day.
Member Services will be able to assist you with contacting your case manager if you are unable to view your Individualized Care Plan if you call 1-877-739-1370 (TTY: 711).
October 1 – March 31 | 7 days a week | 8 am – 8 pm
April 1 – September 30 | Monday – Friday | 8 am – 8 pm