A caregiver's work is crucial.

With support, you can face the day-to-day challenges well.

Whether you currently care for a loved one in your home or you will, support is available.

It’s important for you, as a caregiver, to build a support system—for yourself and your loved one. A well-selected support team is key to creating a loved one’s plan of care. Family and friends, government programs, nonprofits, and community partners are resources to consider.

Caregiving often involves learning to adjust to a new lifestyle. Your loved one has to leave behind their independence and trust you for daily living support and medical care decisions. Keeping up with your loved one’s health needs can be challenging and time-consuming.

We’re here to support you on the journey of caregiving and healthcare.

Caregiver Support

Whether caring for a family member or friend that is aging, or has a disease or disability, you may need assistance with one or more activities of daily living. Virginia Premier Advantage Elite (HMO D-SNP) can provide support with basic care needs, including:

  • Grocery shopping
  • Errands
  • Board games
  • Gardening
  • Meal preparation
  • Light housework

Support your loved one with this plan

You may need to manage your loved one’s personal affairs, like healthcare. You are not alone on this journey. We can help with choosing a Medicare plan, care coordination, and management of your loved one’s medical needs at no extra cost—plus services, supports, and

Find the support you need from Advantage Elite

Our dual-eligible special needs plan (D-SNP) is designed for those with both Medicare and Medicaid, on a limited income—for a $0 monthly premium. Your loved one can enjoy the personal attention from a care coordinator as well as access to our high-quality network of more than 35,000 doctors, specialty providers, and healthcare facilities.

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How can we support you?

You and your loved one are not alone on the Medicare journey. Our Licensed Plan Advisors can explain how the enrollment process works, the requirements to qualify, and discuss options with Virginia Premier.

Call a Licensed Plan Advisor at 1-833-280-1188 (TTY: 711) Monday through Friday, 8 a.m. to 8 p.m. to learn about eligibility requirements to qualify for coverage in a Medicare D-SNP, including Advantage Elite.


By logging in to this portal, I affirm that I have read, understand and agree to abide by the following terms and conditions: 

I certify I am a health care provider, an employee of a health care provider, a business associate of a health care provider, or an employee of a business associate, and the purpose of my access to any Virginia Premier System is related to the provision or payment of health care services.

With respect to all information viewed or obtained from this site, I agree to comply with all applicable federal and state laws regarding the confidentiality and integrity of health and medical records. This includes full compliance with the Health Insurance Portability and Accountability Act of 1996 (‘HIPAA’), the HITECH Act, and the Virginia Health Records Privacy Act, and applicable regulations to these laws.

I agree to keep confidential all information related to Virginia Premier System business, including, but not limited to, quality and risk management activities as well as other confidential or personal information concerning the medical, personal, or business affairs of Virginia Premier System and its members.

I agree to notify Virginia Premier System immediately in the event that my network access has been compromised in any way and in the event of unauthorized use or disclosure of any information obtained from the Virginia Premier System network.

Need to register for a new account? Click here.

In order to register for an account, if you would like access to all group NPIs/APIs under a single Tax ID, please enter your Tax ID only. If you would like access to a specific group NPI/API instead, please enter it in the field provided. 

For expedited registration, please provide a Claim number and the Total Billed Charges on the claim when creating your account.

You will receive an email within 3-5 business days with your username and temporary password.

Please call Technical Support for help with Virginia Premier’s Provider Portal at 1-877-814-9909 or email 

Virginia Premier is offering EFT services through PaySpan.

Please click here to sign-up

If you have questions or need help please, contact our Provider Services department at or by calling 804-968-1529.